Client Partnership Manager | Melbourne-VIC

Job Description

Client Partnership Manager

Exciting Client Partnership Account Manger opportunity exists to work for Australia's leading full-Service Digital Agency

We are Resolution Digital, part of Omnicom Media Group (OMG).

We are a Full-Service Digital Agency and our mission is to drive Remarkable Results for our clients.

We are the platform junkies, the investigative analysts, the creative collaborators. Our experience spans over a decade in the digital marketing industry, producing Remarkable results for Results-Driven brands, who want an easy, uncomplicated one-stop shop agency experience.

To be Remarkable is to be "Worth talking about. Worth noticing. Exceptional. New. Interesting".

What we're looking for

You have a passion for Digital Marketing and you're ready to make a real impact. As the Client Partnership Manager, you are the custodian of digital media performance across all direct clients and works closely with Resolution SEM and Programmatic specialists across the group to ensure that our clients business objectives are clearly defined by specific KPI's and that all teams are aligned in the efforts to realise these.

This team works with clients to understand their business challenges and objectives and leverages our data led performance media approach to add value to their business.

This is done by assessing data, identifying, opportunities, packaging proposed solutions and delivering actionable insights that result in recommendations of actions/next steps.

Role requirements

Not just anyone can fill this role. We want someone who can take it and make it their own.

• Be day to day client management including defining scope, managing meetings, writing and proofing reports, developing strategies and troubleshooting problems
• Managing the media plans and reporting on performance across paid social, search, native, programmatic including display, video, audio and affiliates
• Training and mentoring for more junior Executive and Assistants
• Reviewing analytics, and designing and building dashboards in Google Analytics and DataStudio
• Being hands on with new products such as dynamic creative, conversion rate optimisation and web
• development
• Providing guidance and recommendations around the role of media in delivering brand and conversion outcomes
• Close management of KPIs
• Overseeing the financial management of media
• Learning new things fast, adapting to change as technology progresses
• Ensuring outputs are of the highest quality thanks to high attention to detail. Your work should require little to no checking by others.
• Completing deliverables in a timely manner to ensure deadlines are met.
• Build strong relationships with your immediate team and the wider company.
• Excellent communication skills - being able to both interpret and convey information in a clear, concise way. Communication is equally effective over all platforms and situations e.g. location, culture, written, and verbal.
• You are aware of your own strengths & developmental areas; learning to manage weakness and utilise strengths. You understand how your own behaviours, attitudes, beliefs and actions impact others

Salary $80,000 - 90,000 inclusive of Superannuation

Next Steps

Sound exactly like the sort of role for you? Apply now!

If you've got any questions or wish to have a confidential conversation about this role, contact the Talent team. We'd love to hear from you.

We are a committed Equal Employment Opportunity (EEO) employer and are dedicated to ensuring that all employees, and prospective employees, can work in an environment that is free from any form of employment discrimination based on race, colour, religion, national or ethnic origin, age, gender, sexual orientation, marital or parental status, physical or mental impairment/disability or any other status. We encourage people of all backgrounds to apply.

If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.