Receptionist / Office Coordinator | Auckland-NZ
30-Apr-2024
OMG/1789135
Auckland-NZ
Category: | Admin - Receptionist |
Position Type: | Full Time Permanent |
Business Unit: | PHD |
Attachments: | No File Attached |
Application Close Date: | 30-May-2024 |
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Job Description
Hāere mai ki PHD Aotearoa!
Interested in joining our award-winning team?
PHD's reputation as a fantastic place to work is widely recognised, from our limitless learning and development opportunities across an enviable client list and agency specialisms to our fun culture and inclusive environment.
Amongst the wider industry, we are equally renowned as the media agency delivering clients an unfair advantage. Behind this advantage is our unique winning formula - a handpicked winning team of experts, backed by a comprehensive suite of best-in-class services, advanced products, and innovative technology.
As our newest PHD'er, what would this this mean for you? You'd get to deliver this advantage to clients through your mahi, talents, skills, and ‘play to win' attitude while keeping yourself future fit and having a phenomenal time.
As for other agency benefits loved by the PHD team? There's our free life insurance, discounted health insurance, gym memberships, and a wellness program keeping us all happy and healthy, birthday and long weekend gift day programs that bump up our leave days, along with an annual calendar of industry, social, and cultural celebration events.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, neurodivergent status, religion and/or beliefs, and all applicants are valued for the talents, expertise, experience, and perspective they offer.
We'd love to tell you more about PHD and the role, and encourage you to apply through the job ad.
About the role
Creating positive customer experiences for clients and partners of PHD Group, while effectively managing the day-to-day office operations.
Effective running of reception, meeting rooms and other shared spaces, client and internal agency initiatives and client & agency events, in addition to general administrative responsibilities to ensure the agency functions as a well-oiled machine.
Skills and Experience
- Can create a positive first impression as the “face of PHD” – strong ‘people' skills, and leaves a positive impression on all visitors and customers (internal and external)
- Polite, warm, professional, positive demeanour and attitude, and customer service oriented
- 1+ plus years in a Front of House, Reception or administration/office support role preferrable, ideally within an agency or hospitality environment
- Events management is advantageous, but not essential
- Discreet with ability to contain confidential information
- Take a “no request is too large or too small, and nothing is too much trouble” attitude
- Able to take both positive and constructive feedback, and where required adjust ways or working of behaviours accordingly
- Excellent communication skills
- Ability to remain calm under pressure
- Ability to present self in a professional and confident manner
- Ability to understand what is important to customers and act accordingly
- Ability to read situations and act accordingly
- Can work to deadlines and manage expectations around deliver timings of work
- Ability to problem-solve, find solutions, and act proactively
- Ability to work autonomously and as part of a team
- Resilience and ability to handle complaints and multiple requests
- Technical skills
- Intermediate computer literacy
- Intermediate level Microsoft office suite
If you are interested in this position, please apply directly via the job ad and we'll be in touch!